Being locked out is stressful enough without wondering what's going to happen when the locksmith arrives. Whether you've left your keys inside at 2am, locked yourself out of the car at the Maroochydore shops, or snapped a key off in the front door, here's a clear, honest walkthrough of exactly what to expect when you call CoastAll Locksmiths.
What Happens When You Call
When you phone us at 07 5444 5880, you'll speak directly with a real person — not a call centre, not an automated system. We'll ask you a few quick questions to get the right technician dispatched with the right equipment:
- Your exact location (street address or nearest intersection)
- What type of lock or vehicle is involved
- What the issue is — lockout, broken key, lost key, damaged lock
- Whether you're in a safe location (especially important for after-hours callouts)
From there, we give you an estimated arrival time and a ballpark price range over the phone. No surprises. We confirm before we start any work.
Tip: Have your address ready and, if it's a car lockout, know your vehicle's make, model and year. This lets us bring the right tools first time and avoid delays.
Response Times Across Maroochydore and the Sunshine Coast
Our team is based in Maroochydore, which means we cover the core of the Sunshine Coast fast. Typical response times:
- Maroochydore, Mooloolaba, Alexandra Headland: 20–35 minutes
- Caloundra, Kawana, Buderim, Sippy Downs: 30–50 minutes
- Noosa, Cooroy, Nambour, Palmwoods: 45–65 minutes depending on traffic
These are honest estimates based on typical conditions. During peak hour on the Bruce Highway or on event days around Cotton Tree, it may take a little longer — we'll always tell you upfront.
What the Locksmith Brings
Our technicians arrive in a fully stocked service vehicle. For a residential lockout this typically means:
- Lock pick sets and tension wrenches for standard pin tumbler locks
- Bump-resistant pick tools for higher-security deadbolts
- Bump keys (used only where non-destructive entry isn't possible)
- A drill (as a last resort — we prefer non-destructive entry)
- Replacement lock cylinders and keys if you need a rekey or new lock on the spot
For car lockouts, we carry specialised slim jim tools, airbag entry kits, and long-reach tools that let us access door lock mechanisms without scratching panels or breaking seals.
How We Open Locks Without Damage
Non-destructive entry is always our first approach. For most standard residential deadbolts and knob locks, single-pin picking or raking techniques open the lock in a few minutes without any damage to the lock cylinder. The lock continues to work perfectly afterwards.
If a lock is high-security (like a Mul-T-Lock or Abloy), or if the lock is already damaged or jammed, we'll discuss options with you before attempting anything. Sometimes a drill-out is unavoidable — but we'll always quote for a replacement cylinder at the same time so you're not left with a hole in your door.
Good to know: If a lock has been drilled previously by another locksmith or a burglar, the internals may already be damaged. Picking won't work on a damaged lock — we'll need to replace the cylinder. We carry common cylinder sizes in the van.
What It's Going to Cost
We don't publish fixed prices because every job is different — a simple knob lock on an old unit in Maroochydore is not the same as a high-security deadbolt on a new house in Bokarina. That said, here's a realistic guide to what you can expect for common residential jobs during business hours:
- Residential lockout (standard lock): $120–$180 including callout
- Residential lockout (after hours, 6pm–7am): $190–$280
- Broken key extraction: $80–$150 depending on lock type
- Rekey while on site: $60–$100 per cylinder after the callout fee
- New deadbolt installation (mid-range lock supplied): $180–$280 all in
You'll always get a confirmed quote before we start work. If anything changes during the job, we'll tell you.
What to Have Ready Before We Arrive
To protect you and to comply with our licensing requirements, we will ask to verify that you have a right to access the property or vehicle. This is standard practice for any licensed Queensland locksmith. Please have:
- Photo ID (driver's licence, passport, or state-issued ID)
- Evidence of address matching the property (utility bill, lease agreement)
- For car lockouts: vehicle registration papers or proof of ownership
- For rental properties: your lease or a call to your property manager if there's any question
If you can't provide ID, we cannot complete the job — this protects you as much as it protects other residents. It's not something we'll skip.
After-Hours Callouts — What to Expect
We operate 24 hours a day, 7 days a week including public holidays. After-hours callouts (outside standard business hours of 7am–6pm Monday to Friday) do attract a higher rate to reflect the time. We'll confirm whether your call qualifies as after-hours when you phone and give you the appropriate rate range before dispatch.
On weekends and public holidays (including local Sunshine Coast events like the Ironman or market weekends), response times may be slightly longer if traffic is heavy around Mooloolaba or Cotton Tree. We'll always give you a realistic ETA rather than an optimistic one.
Pro tip: Save our number in your phone now — 07 5444 5880. Being locked out at midnight is not the time to start searching Google. Having the number ready saves you 10 minutes of frustration.